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We're here to help with any questions or concerns. Reach out to us through any of these channels and our team will be happy to assist you.
Our Location
123 Tech Street, San Francisco, CA 94107, USA
Phone
+1 860-990-2447
support@shadowbox.ai
Monday - Friday
9:00 AM - 6:00 PM (PST)
Saturday - Sunday
Closed
We'd love to meet you in person at our San Francisco headquarters. Feel free to stop by during our working hours.
123 Tech Street, San Francisco, CA 94107, USA
+1 860-990-2447
support@shadowbox.ai
Find quick answers to commonly asked questions about our services and support.
Our office hours are Monday through Friday, 9:00 AM to 6:00 PM (PST). We are closed on weekends and major holidays.
For general inquiries and support requests, we aim to respond within 24 hours on business days. For urgent matters, we prioritize our response times accordingly.
Yes, phone support is available during our regular office hours. You can reach our support team at +1 860-990-2447.
Absolutely! You can request a meeting through our contact form, and our team will reach out to schedule a time that works for you.
Yes, existing customers have access to our customer portal with dedicated support channels, knowledge base, and priority assistance.
Technical issues can be reported through our support email at support@company.com or by logging into your customer account and creating a support ticket.
If you couldn't find the answer to your question in our FAQs, please don't hesitate to reach out to us directly.
Email Our Support Team